Technical Support

PlyTube Support

We are here to help with PlyTube setup, exploring, search, playlists, playback, and other app questions.

About PlyTube

PlyTube is a lightweight video and music player for iPhone. It helps you explore content by category, search for artists, songs, and channels, create and manage playlists, browse your library, and enjoy playback in a clean full-screen player with background audio and picture-in-picture.

PlyTube is intended for personal media discovery and playback. Please make sure you have the right to access or play any content you use with the app.

Main Features

  • Explore content by category, including Music, Podcasts, Gaming, Sports, News, Comedy, Film & TV, and Tech.
  • Search for artists, songs, and channels with recent search suggestions.
  • Continue watching from where you left off on the home screen.
  • Create and manage playlists, liked songs, saved videos, artists, and recently played.
  • Use mini-player and full-screen player controls, including like, share, save, and up next.
  • Enable picture-in-picture, background playback, Wi-Fi only streaming, and manage cache size.

Common Questions

How do I find something to watch?

Open the Explore tab to browse categories, or use the search bar to look up artists, songs, and channels. Tap a result to open the full-screen player.

How do I create a playlist or like a song?

Use the Library tab to manage playlists, or tap the heart and save actions on the player to add items to Liked Songs and your playlists.

Can I keep audio playing in the background?

Yes. Open Settings and enable Background Playback to continue playing when the app is closed, or Picture in Picture to float a video while browsing.

Why does search or streaming fail?

Availability can depend on your network connection, the source service, regional access, and content permissions. Check the Wi-Fi Only setting, try a stable network, or search again.

Does PlyTube provide the content?

PlyTube is a player and organizer. The app does not claim ownership of third-party content. Users are responsible for the content they access or play.

Contact

Email Support

cason6399@gmail.com

Please include your device model, iOS version, app version, and a short description of the issue. Screenshots are helpful when the problem is visual.